Are you looking for an exciting and challenging career in the property management industry? Would you like to work with a leading edge, dynamic company that offers diversity and unlimited growth potential? Broadstreet Properties Ltd. is a leading provider of multi-family housing across Western Canada, and we are seeking highly-motivated and career-minded people like you! We offer our employees a diverse, dynamic work environment and potential for career advancement.
Broadstreet Properties is a leading provider of multifamily housing with apartment units located throughout Western Canada.
The Administration Support Manager is responsible for overseeing the administration teams of the Asset Management division. While upholding the highest level of customer service standards, the role integrates software into the management of client information. The Administration Support Manager uses effective leadership to provide vision to the call centre, software support, and client account teams.
Duties and Responsibilities:
Provide leadership, support and assistance to the Client Care, Rental Administration and Rental Systems teams
Review administration function performance with senior management
Utilize information systems to gather, store and distribute assigned information
Manage and implement new initiatives and procedures to achieve consistency and efficiencies
Utilize software systems to improve processes
Oversee the development and delivery of a structured training program
Minimum 5 years of related management experience in an office environment
Bachelor of Business Administration degree, Computer Systems Technology, or equivalent
Experience managing a customer service oriented work team
Exposure to high volume receivables within tight timeframes
Strong problem solving and analytical skills
Ability to create and conduct effective presentations
Confidence to take initiative and implement change
High level of proficiency with Microsoft Office suite, property management software, or similar databases