Inside Sales

Employment type: Full-time
City: Langley
Last visit: 2014-09-02
Author's ads: 1

Posted: 2014-09-02


We build your city and keep it running. SM

When you join HD Supply, not only do you join one of the largest industrial distributors in North America, but you also become part of a strong family where you can Build Your Best Life!

With a diverse portfolio of industry-leading businesses, HD Supply provides a broad-range of products and services to approximately 500,000 customers in the Infrastructure and Power, Maintenance, Repair and Operations (MRO) and Specialty Construction market sectors.

By partnering with top manufacturers to maintain an unparalleled sourcing pipeline, we provide our customers with unmatched access to the products and solutions they need to succeed, leveraging our robust assortment of approximately one million SKUs to deliver quality, name-brand and proprietary products at competitive prices.

With more than 600 locations across 46 states and nine Canadian provinces, HD Supply's 15,000 associates provide customers with what they need, where they need it, when they need it.

Come Build Your Best Life with us!

Job Opportunity

Power Solutions


HD Supply Power Solutions offers the industry’s most extensive and dynamic portfolio of products, services and solutions for the Public Power, Investor-owned Utilities, Construction and Industrial markets. Through our collaborative approach, we create tangible value for our customers by driving down their supply chain costs and delivering innovative offerings for navigating an evolving marketplace. Our strong supplier relationships enable us to provide high-quality products with competitive pricing and exceptional customer service. These long-term and loyal relationships, from supplier to distributor to customer, assure a continuous supply chain in diverse marketplace conditions.


More than just an outstanding distributor, our highly-skilled associates offer value-added solutions — including industry leading technology, inventory management and after-hours emergency and storm supply — all designed to make our customers more successful.


Job Location


HD Supply Canada Inc. - Power Solutions

20175 100A Ave

Langley, BC  V1M 3X6


Major Tasks, Responsibilities and Key Accountabilities

Responds to customer orders and quotation requests received via, telephone, email, written or faxed correspondence

Monitors to ensure proper inventory turns

Performs follow-up to ensure timely shipment of materials and meets customer  service expectations

Resolves customer service issues

Tracks open sales orders

Maintains strong working relationships with customers and vendors

Warehouse backup coverage

Nature and Scope

Selects correct processes from clearly prescribed rules, past practices or instruction

Seeks advice and guidance on non routine or problem areas from supervisor

Deviations from the norm are cleared by the supervisor

Under close supervision, exercises limited latitude/independent judgment

Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor

Work Environment

Occasional heavy lifting as required

Minimum Qualifications

Must be eighteen years of age

Must pass the Background Check

Education and Experience

HS Diploma or GED required

2 years of experience in area of responsibilities

Forklift certification


Experience selling in an inside sales environment and/or demonstrated success working with customers

Industry knowledge and experience

Warehouse and forlift experience

Critical Competencies to Drive Business Results:

Strong team player with a POSITIVE ‘’can-do’’ attitude and passion for excellence

Exceptional communication skills and well-developed interpersonal skills

Strong appreciation for excellence in customer service is a MUST

Self-starter, efficient and able to produce high quality work under pressure and in a timely fashion

Reliable, confidential and conscientious

Accountable with strong initiative and ability to handle increasing responsibility over time

Excellent time management /organizational skills with ability to meet demanding deadlines in a fast-paced environment

Strong attention to detail

Strong business acumen WITH a sense of urgency

Excellent problem solving and analytical skills

Apply Now

Come Build Your Best Life With Us!

Click here to apply

Why is this a great place to work? Learn more

Career Level: Entry Level

Years of Relevant Experience: 2 Years

Education: High School Diploma

Industry: Construction and Trades

Job Function: Sales and Business Development