Customer Service Representative

Customer Service Representative
BMO FINANCIAL GROUP
City: Nelson
Last visit: 2014-09-11
Author's ads: 1

Posted: 2014-09-11

Description:

Whether you're looking for an opportunity to start your career in financial services or want a role you can grow in for the long-term, join BMO Bank of Montreal as a Customer Service Representative and turn your potential into performance.

As part of a team of financial professionals, you will consistently deliver great customer experiences within a branch environment. You will fulfill the transactional needs of personal and commercial customers, proactively identifying and discussing customer needs and if required referring to an appropriate team member or fulfilling directly where appropriate. You will ensure compliance and adherence to Bank policies and procedure, as well as, assist with branch administration and operations through completion of assigned tasks to ensure an effectively and efficiently operating branch.

Qualifications

* Passion for helping customers

* Sales and service oriented with a demonstrated ability to proactively listen, identify sales opportunities and solve problems

* Strong communication skills

* Solid multitasking skills

* Team player

* Demonstrated flexibility to adapt to a constantly changing environment

Education and Accreditation

* Completed high school education, or equivalent work experience

Schedule: 13 - 15 hours per week. Must be fully flexible for any days & shifts from Monday to Friday.

At our company, we have been helping our customers and communities for over 195 years. Working with us means being part of a team of talented and passionate individuals with a shared focus on working together to deliver great customer experiences. We stand behind your success with the support you need to turn your potential into performance.

To find out more visit our website at www.bmo.com/careers.

"BMO Financial Group is committed to an inclusive and barrier-free workplace. By embracing diversity, we gain strength through our people and our perspectives."

Career Level: Experienced

Education: High School Diploma

Industry: Financial Services and Banking

Job Function: Customer Service